1. Overview

This Policy applies to personal information collected through velrionpbr.com and related customer-support interactions. “We,” “us,” and “our” refer to Beijing Yanmao Technology Co., Ltd., operating under the brand 𝒗𝒆𝒍𝒓𝒊𝒐𝒏𝒑𝒃𝒓™.

Please read this Policy together with any privacy choices or notices displayed at checkout, through a cookie banner, or elsewhere on the website.

2. Personal Information We May Collect

The information collected depends on how you interact with our store. It may include:

• Name, email address, telephone number, and shipping or billing address.
• Order details, transaction records, return or refund information, and customer-support messages.
• Account details and preferences, if you create or use an account.
• Device, browser, network, and approximate location information, such as information derived from an IP address.
• Website activity and information collected through cookies or similar technologies, subject to your settings and applicable law.

Payments are processed through payment providers. We do not store your complete payment-card number on our own systems.

3. How We Use Personal Information

We may use personal information to:

• Process and fulfill orders and provide order or delivery updates.
• Respond to questions and provide customer support.
• Handle returns, refunds, and other order-related requests.
• Maintain, secure, and improve our website and services.
• Detect or help prevent fraud, misuse, and security issues.
• Meet legal, accounting, and recordkeeping obligations.
• Send marketing messages where permitted and, when required, with your consent.
• Understand store performance through analytics where those tools are enabled and permitted.

4. How We May Share Information

We may disclose information when reasonably necessary to operate our store and provide services, including to:

• Shopify, which hosts and supports our online store.
• Payment processors that handle checkout transactions.
• Fulfillment providers and shipping carriers that help deliver orders.
• Technology, analytics, customer-support, or marketing providers, where used and subject to applicable settings and law.
• Professional advisers or authorities where disclosure is legally required or appropriate to protect rights and safety.

Information may also be disclosed in connection with a business reorganization, financing, or transfer, subject to applicable law.

5. Cookies and Similar Technologies

Cookies and similar technologies may support essential website functions, remember preferences, help us understand website usage, improve performance, and support advertising or measurement where enabled and permitted.

Available choices may depend on your location and store settings. You can use privacy or cookie preference tools displayed on the website, adjust your browser settings, or contact us with a privacy question. Disabling some cookies may affect site features.

6. Data Retention and Security

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including fulfilling orders, maintaining transaction records, resolving disputes, preventing fraud, and meeting legal obligations.

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information. No internet transmission or electronic-storage method can be guaranteed to be completely secure.

7. Your Privacy Rights and Choices

Depending on where you live and the laws that apply, you may have rights to request access to, correction of, or deletion of certain personal information, or to opt out of certain processing, such as targeted advertising or the sale or sharing of personal information as those terms are defined by applicable law.

To make a privacy request, email service@velrionpbr.com with the subject line “Privacy Request.” We may ask for information needed to verify and process your request. You may unsubscribe from promotional emails through the link in the message.

Where the website provides a privacy-preference or data-sharing opt-out tool, you may use that tool to submit the choices available for your location.

8. Children’s Privacy

Our store is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and take appropriate action.

9. International Data Processing

Our company is based in China, and our store may use service providers that operate in other countries. Personal information may therefore be processed or stored in a country different from the one where you live, subject to applicable law and any required safeguards.

10. Third-Party Services

Our store may use third-party services, including Shopify, payment providers, shipping carriers, or tools that support store functionality. These providers may process information under their own privacy notices and terms.

For information about Shopify’s privacy practices, visit Shopify’s Privacy Policy .

11. Changes to This Privacy Policy

We may update this Policy to reflect changes to our operations, technology, or legal requirements. The current version and its updated date will be posted on this page.